How to Use Search in TOPS [ONE]

TOPS [ONE] Version, last updated 05/21/2020


Related Links

Navigation in TOPS [ONE]

The Breadcrumb in TOPS [ONE]

Action button in TOPS [ONE]

Selecting a Community in TOPS [ONE]



Use the built-in search to find what you are looking for. It's a global search, meaning it searches through all communities. For example, you can use it to find an owner's account or to switch into a specific community. 


Updated May 21st, 2020 

This new Search is specialized for the primary use we see for Search: looking for an Owner, Property, or Community within your Portfolio. It is lightning fast, with results displaying in a fraction of a second!

This improved Search works the same way as the classic global search: simply type what you are looking for and press the [ENTER] key or choose the [GO] button.

To access the classic global Search, type what you are looking for and choose the [ALL] button instead.



Type something into the search box and the results will drop down and display on that page. If you don't see what you are looking for, you can click view more to open the full page search.

Search for things like:

Owner name

Email address

Phone number 

When searching for a phone number, DO NOT INCLUDE SPECIAL CHARACTERS 


Transaction numbers

Example: AR 1542 Make sure to include a space between the transaction type and number

Check numbers

Invoice number

Account number

Actions like apply charges or enter bills




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