TOPS [ONE] Release Notes (Version

Release Date August 28th, 2019


The TOPS [ONE] development team is adding multiple new additions and updates to the platform today.

The following new releases will be live in TOPS [ONE] today. As a web-based product, there is no action for TOPS [ONE] users to take. Your TOPS [ONE] platform will automatically be updated in the cloud.

Here's what's new:

Accounts Receivable


  • TOPS Pay Enrollment Message Toggle 
    • If enabled, this will let homeowners enrolled in AutoPay will see the following message on their statements "You are enrolled in Autopay as of [datetime of enrollment]. This statement may include items that are not eligible for Autopay." Requires the merge code
      The <StatementMessage> merge code will need to be in the statement template in order to view this message on the statement. 
  • Payment Method - Enroll in AutoPay Update
    • Update to the workflow of adding a new payment method on an owners profile. If the community has TOPS Pay enabled, enrolling an owner in AutoPay and selecting the ACH charge codes has been simplified.  

  • Payment Processing Time Range 
    • When charges were applied to owners enrolled in TOPS Pay, funds are taken from their accounts in 3 days. Now, you and your team have the option to change the time range in which owner funds are deducted from the AutoPay enrolled owners (3-10 days from when charges are applied).

Invoices & Statements 

  • Statements Generating Notification 
    • New pop up message when generating AR Invoices & Statements. Generating a large batch of statements can sometimes take a few minutes. Users have always had the ability to leave the page and get a notification when the statements are done. We added a message to remind you and your team. 

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