Set the Community Reply To Email
If any communication is being sent via email, the reply to email is crucial to prevent missing out on owner or vendor emails. When the Reply To email is not set, communications from the application will be sent from email@example.com.
Example: If an owner receives a CCR letter via email, the owner can reply and the reply will be sent to the community email. If it's not set, the owners reply will not be received by the community.
Step By Step
1. Click Portfolio then Communities. Select the community to work in.
2. Click Actions then Edit Community.
3. Click +ADD
4. Select REPLYTO
By default, the firstname.lastname@example.org email will be filled in.
5. Enter the new ReplyTo email
6. Click Save