November 2019 Webinars



Join us as members of our Customer Success team meet on Tuesday & Thursday (1-1:30pm EST) for our weekly webinars.  

Every client is eligible to sign up for training webinars. There is no limit to how many you can attend, or how many people from your office can join.

Missed a session? No problem. Click the registration link to re-watch any webinars that have already been recorded.


November Training Webinars:


Office Hours: Creating & Editing Vendors

Thursday, November 7th @ 1PM EST

A vendor is someone who you are paying for goods or services using the Accounts Payable (AP) module. Vendors are global meaning they can be used all throughout your portfolio. Join us for our 2 part series on Vendors. This week, we will go over creating and editing vendors in TOPS [ONE].

 Click Here to Enroll

Office Hours: Set Up Vendor Default Distributions for AP

Tuesday, November 12th @ 1PM EST

Join us for our Part 2 of 2 discussions on AP Vendors. This week, we will go over setting default distribution for vendors. Setting a default distribution for a vendor can help time when creating AP Bills and help prevent entering the wrong GL distribution account. Join our webinar to learn how.

Click Here to Enroll  


Office Hours: Managing TOPS Pay Attention Items

Thursday, November 14th @ 1PM EST

TOPS Pay allows homeowners to make payments to their assessments and dues online with just a few clicks. If a submitted payment fails, the transaction will appear in the TOPS Pay Attention items. Attendees will learn about the options in the TOPS PAY Attention widget; to delete and remove the failed transaction or apply an NSF fee.

 Click Here to Enroll

Office Hours: Marketing TOPS Pay to Residents

Tuesday, November 19st @ 1PM EST

TOPS Pay allows homeowners to make payments to their assessments and/or recurring fees online with just a few clicks.  Attendees will learn about the options in TOPS [ONE] to market this feature to owners via mass email, statements and collection letters. Enroll now to save your seat. 

 Click Here to Enroll


Office Hours: Recurring Journal Entry Setup

Thursday, November 21st @ 1PM EST

This Office Hours will go over how to add a Recurring Journal Entry in TOPS [ONE].
Recurring journal entries allows the user to have the application automate a journal entry to run automatically without any extra steps.  Join Eve as she goes over how to set this up. 

 Click Here to Enroll


Office Hours: Advantages of Smartbanking

Tuesday, November 26th @ 1PM EST

Join us as we will go over the Smart Banking - whose features help save time by automating certain tasks and processes in TOPS [ONE] like Bank Reconciliation, processing owner payments, and validating your homeowners with your banks.

 Click Here to Enroll


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