Upcoming Additional Resources - Our Commitment to You

We know you work hard and we are passionate about helping you!

Whether you want to increase productivity with TOPS technology to make your day easier or grow your company without adding additional overhead, we have a single goal.

Our goal is to provide you with all the tools you need to be successful. To do this, we continue to publish new knowledge articles and videos. But we still want to do more! So we are hard at work building out new in-app experiences to give you and your team the training, resources, and best practices at your fingertips!

From the novice to the superuser, we want you to be a lifelong student and continue to learn all the cool features available to you and your team. 

So Far, We Have:  

• Published Over 400 Knowledge Base Articles
  • 44% increase in Knowledge Article views in the last year alone 
    
              

• Published Dozens of Office Hours Webinar Recording
• Created Basic Onboarding Guided Walk Thru's 
• Added Smart Tips throughout the Site for Quick Help
  
  

Thanks for Your feedback!

Based on research and your feedback, we've learned that most of our users love our self-help resources! 

We here at TOPS love this and want to do more for you and your team! To do this, we have joined forces with a new Service Platform to bring even more educational resources. 

In the near future, you can expect to see: 

• In-App Quick Launcher for Additional Features
• Even more Office Hours Webinars
• Beginner & Advanced Feature Training
• And more....

With the In App Quick Launcher,  you will have our newest resources at your fingertips! Guided tours, webinars, and helpful links will soon be available on your TOPS [ONE] page. 

Have you subscribed & bookmarked our Office Hours Youtube Playlist yet? Be the first to know about recently published recorded Office Hours webinars, brought to you by our Customer Success team! We have additional videos in our vault that will be coming soon. Do you have a topic you would like us to go over? Let us know! 

Guided Tours will soon be available for the features and tasks that will help you and any team member that may be onboarding to learn the TOPS [ONE] system at their own pace. 

We look forward to giving you and your team additional tools to help you succeed! 

For any questions or suggestions, please reach out to your Customer Success team. 

-TOPS Team

Screenshots used in this article are subject to change.