System Upgrade December 18, 2020




As we continue to bring more users and features to the TOPS [ONE] platform, our goal is to always be making the system bigger, faster, and smarter.


To that end: TOPS will be performing significant infrastructure upgrades through the Christmas holidays. These upgrades are focused on application performance and our ability to scale the system to support the continued growth of the TOPS [ONE] ecosystem.

What: Infrastructure Upgrades
When: Beginning Friday, December 18th at 8PM EST -  Sunday, December 27

The TOPS Engineering team will be implementing infrastructure upgrades during this time frame, and TOPS [ONE] will have a few brief outages as new components are brought online / older components are taken offline. 


Any issue accessing the platform should be extremely short-lived, and TOPS engineering will be working continuously throughout this period to resolve any issues that may arise during the upgrade.

This will also impact any homeowners using the TOPS [ONE] Owner portal. A similar message will be displayed on their page as well. 


Thank you in advance for your patience and understanding!


Thank you,
The TOPS Team

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