Maria Reyes

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Activity overview

Latest activity by Maria Reyes
  • Maria Reyes created an article,

    Clearing Google Chrome Cache

    Having trouble logging into TOPS [ONE]? You may need to clear your cache.   "What's Cache and when do I need to clear it?"  Simply put, cache is saved data (like parts of the page, images...

  • Maria Reyes created an article,

    Smartbanking- Download Bank Account Statement File

    Related Links  Smart Banking Overview     Which bank is this feature available for? Currently, this feature is only supported by Alliance Association Bank   Downloading Alliance Association Bank ...

  • Maria Reyes created an article,

    Closing the Current Year

    TOPS [ONE] Version 4.2.6.5   Description  Users have the option to able to close a year, make an adjustment and re-close a prior year, and to completely undo the close year function.  This guide wi...

  • Maria Reyes created an article,

    Automatic Lockbox Processing- Smart Banking

    Related Links  Smart Banking Overview     What happens during an Automatic Lockbox process? Once you have established a proper connection between Smart Banking and one of the approved banks, TOPS ...

  • Maria Reyes created an article,

    Smart Banking Features Overview

     The Smart Banking feature helps reduce time with certain important tasks in TOPS [ONE] like Bank Reconciliation, processing owner payments, and validating your homeowners with your banks.    Auto...

  • Maria Reyes created an article,

    Owner Access Logins Issues- What to do

    Description This article will give you some information on how to validate and instructions on how to troubleshoot owner's who are having issues with their Owner Portal login. This article is meant...

  • Maria Reyes created an article,

    Unregister an Owner's Portal Access

    Description  The Owner Portal is the one-stop location for homeowners to see information regarding their home. A homeowner is able to log into their portal using the primary email address listed on...

  • Maria Reyes created an article,

    Generate Mailing Labels for Vendors

    TOPS [ONE] Version 4.2.6.5   Related Links  Mailing Labels Overview   Description This guide will give you step-by-step instructions on how to export and generate mailing labels for vendors.   Step...

  • Maria Reyes created an article,

    Generating Mailing Labels for Select Owners/Contact

    Related Links  Mailing Labels Overview   Description This guide will give you step by step instructions on how to customize, export and generate mailing labels for multiple contacts for a single c...

  • Maria Reyes created an article,

    Mailing Labels Overview

    Description The guides below will give you instructions on how to print Mailing Labels for vendors, how to print mailing labels across communities, and how to generate mailing labels for select own...