Maria Reyes

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Activity overview

Latest activity by Maria Reyes
  • Maria Reyes created an article,

    TOPS [ONE] Release Notes (Version 5.3.0.4)

    Release Date November 13th, 2019 The TOPS [ONE] development team is adding multiple new additions and updates to the platform today. The following new releases will be live in TOPS [ONE] today. As...

  • Maria Reyes created an article,

    Set the Default Community Welcome Letter

    Description  When an Owner Resale is done, users have the option to send a message to the owner. This article will go over how to set a default Welcome Letter  after performing a resale.    Before...

  • Maria Reyes created an article,

    Editing Imported Owner Beginning Balances

    Description  When Beginning Balances are imported into the system, they can be edited after the fact once they're posted.  This article will go over how to edit the post date, charge code, and begi...

  • Maria Reyes created an article,

    Taking Action on a CCR

    Description CCR's with an action table can be processed when viewing the record. When processing an action, fees & letters assigned to the record will also be processed.  This article will go over ...

  • Maria Reyes created an article,

    Taking Action on a CCR Batch

    Description CCR's with an action table can be processed in a batch in the CCR ticket screen. When processing CCR's in a batch, fees, letters and steps taken can be edited before posting.  This arti...

  • Maria Reyes created an article,

    Closing and Reopening a CCR Record

    Description  CCR Records can be closed and reopened from either the CCR Record or the CCR Tickets view. This article will discuss closing and reopening from the CCR Record In This Article Closing C...

  • Maria Reyes created an article,

    CCR Record Images

    Description  CCR Records are used to keep track of any CCR infractions. When a CCR record is created, multiple images and documentation can be added to it.  When an image is added to the record, it...

  • Maria Reyes created an article,

    November 2019 Webinars

      Join us as members of our Customer Success team meet on Tuesday & Thursday (1-1:30pm EST) for our weekly webinars.   Every client is eligible to sign up for training webinars. There is no limit ...

  • Maria Reyes created an article,

    Scheduled Outage - November 2nd, 2019

    TOPS [ONE] Users:   Please be aware that TOPS [ONE] will be unreachable for a 6-hour server maintenance this weekend between the hours of Midnight and 6AM Saturday, Nov. 2nd EST.   During this time...

  • Maria Reyes created an article,

    Upcoming Update to our Phone System - Nov 4-5, 2019

    TOPS Software will be updating our phone services on November 4th & 5th.    During this time, clients may experience issues reaching us via phone call. We highly suggest reaching out to our team vi...